RDI Corporation
RDI Corporation is a Business Process Outsourcing (BPO) company based in Blue Ash, Ohio, founded in 1978. The company specializes in customer experience (CX) solutions that integrate human talent, AI, and data insights to enhance business outcomes for a diverse range of clients, from mid-sized businesses to Fortune 500 companies. RDI operates 11-12 locations across North America and Mexico, employing over 3,500 people.
RDI offers a customizable suite of services, including contact center solutions, market research, digital strategy, AI tools, and back-office processing. Their contact center services encompass inbound and outbound call handling, multilingual support, and technical assistance. The company emphasizes a people-first culture and operational excellence, utilizing AI to enhance human performance. RDI serves various industries, including financial services, retail, telecommunications, and healthcare, providing tailored solutions that act as extensions of client teams.