Cloud Tech Gurus
Cloud Tech Gurus is a boutique contact center technology marketplace and customer experience (CX) innovation alliance based in Phoenix, Arizona. Founded in 2018, the company specializes in sourcing advanced technology solutions for contact centers. It operates as a vendor-neutral platform, connecting businesses with pre-vetted solutions from a wide range of suppliers across various categories, including AI, automation, and workforce management.
The company offers expert consultant services, pairing clients with specialized consultants to assist in requirements definition, vendor selection, and negotiations. Cloud Tech Gurus streamlines the sourcing process by building RFPs, pre-screening vendors, and providing access to a diverse portfolio of technology solutions without the pressure of sales pitches. With a focus on reducing the sourcing workload, the company emphasizes a hassle-free model that enhances efficiency for its clients.